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What Actually Makes You Seem Likeable?
When I was an “on-air talent” on an NBC show, one of the first things they tested before I was hired was my likeability, what the TV industry and others dub the “Q” factor. Even though I tested high on...
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Opportunity Makers Have Mutuality Mindsets
Like many of you, I passionately believe that we can live happier and higher-performing lives with others when we enable others to use best talents together more often. Hint: a mutuality mindset...
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Cultivate Those Who Don’t Act Right — Like You
Beginning with our first success in childhood, we become attached to what we believe are our strengths in temperament and talent, which enabled us to win.Why not? They seemed to be what makes us...
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What Role Do You Want to Play in Our Fast-Changing World?
The Law of Unintended Consequences is increasingly becoming the norm. From drugs to drones to data collection, things that are initially invented for beneficial purposes can be quickly turned to evil...
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Which Wolf Will You Feed?
We all have two wolves inside us a Cherokee lesson suggests. One tugs at us to do evil and the other to act good. What will we do? It depends on which wolf we feed. The one you feed is the one that...
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Stay Sought-After: Be the Glue That Holds Groups Together
Are more of your most retold stories anchored by positively or negatively felt incidents? Those who are most resilient, energetic, caring and involved with others tend to link their stories to...
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6 Ways to Enjoy Your Life More, Starting Now
“All of the significant battles are waged within the self,” wrote Sheldon Kopp. Some of our biggest inside battles involve changing habits to create a more meaningful, congenial life with others....
View ArticleHow to Pull in Greater Friendships, Adventures & Learning
Five men are walking across the Golden Gate Bridge on an outing organized by their wives who are college friends. The women moved ahead in animated conversation. One man describes the engineering...
View ArticleWant to Become Like The People You Most Admire?
After being honored in a tribute at the Kennedy Center in 2013 the renowned musician, Carlos Santana, was interviewed by several eager reporters. He was often asked about the musicians he most admired,...
View ArticleSix Ways To Make Our Differences Help, Not Hinder Everyone In The Group
Perhaps your most valuable skills in our often tumultuous, fast-changing world are the capacity to recruit and/or strengthen apt teams of diverse individuals to innovate or capture certain kinds of...
View ArticleHow to Turn More Situations Into Opportunities To Connect
Suppose a colleague gives you a compliment as you meet her in the hallway and then another person accidentally bumped you in passing. You will respond more quickly and strongly to being bumped than to...
View ArticleFive Ways Your Helpfulness Can Win Hearts and Sales
Taxi Mike, Geek Squad and Vanderbilt University Medical Center take the same successful approach to stand out from their competition and boost sales, and you can too. Like you, they realize that...
View ArticleWhen Customers Loved Waiting in Line
Probably the last thing the crowd waiting in line outside the movie theatre was expecting was the serious-faced high school drama students walking towards them with outstretched arms holding silver...
View ArticleUnexpected 3 Ways to Connect To Live Well and Lead
Rather than letting more days rush by why not practice ways to become more deeply connected in each of your encounters with others? When Showing Competence Can Cut Us Off From Others Ironically, the...
View ArticleKindness Can Opens Hearts and Unexpected Opportunities
Kindness is often unspoken. “An eye can threaten like a loaded and leveled gun, or it can insult like hissing or kicking; or, in its altered mood, by beams of kindness, it can make the heart dance for...
View ArticleHow to Become More Like the People You Most Admire
After being honored in a tribute at the Kennedy Center in 2013 the renowned musician, Carlos Santana, was interviewed by several eager reporters. He was often asked about the musicians he most admired,...
View ArticleCare For Employees In Ways That Spur Them to Care for You
Joe Lee was sitting at a table, rapidly counting rain jackets in a small room somewhere above the sumptuous lobby of the Jamaican hotel where I was to speak at a global corporate conference the next...
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